Adding a Service Charge or Ticket Charge

To get to Service Charges, type servicecharge into the Convobar, or go to Meevo > Business Settings > Service Charges.

For full details on service charges, be sure to review our Service Charges FAQ.

To add a service charge

Note: To configure a package charge (a type of service charge), you will need to do so from the Packages data maintenance form.

From the Service Charges search screen, select Add New.
Automatically charge a: Create a label for this service charge; this will be the service charge's display name in Meevo.
Fee / Tip: Select the type of charge:

Employee Fee: This would be a fee that goes towards employee education, for example.
Employee Tip: This service charge is automatically added to an employee's commission. Employee Tips appear in the reports listed in our Service Charges FAQ.
House Fee: This would be a fee that goes towards operational costs, for example.
House Tip: This service charge automatically goes to the House in the form of a tip.
Ticket Charge: Each configured Ticket Charge can be applied once per ticket. Ticket Charges can only be an amount, not a percentage. Ticket Charges are credited to the House employee.

Amount: This is the amount or percentage that will determine the service charge. Select $ or % to toggle between units.
Enter a Short Description to provide supplementary information on this service charge.
Taxes: The Taxes section appears if you selected Ticket Charge, Employee Fee, or House Fee. To tax the charge, deselect Non-taxable and select a Service tax rate from the list. Note only Service tax rates can be selected here.
Next, use the selectors and drop-downs to select which services these service charges apply to.
When finished, select Save.

Note: You will be unable to edit a service charge if it has been used (that is, included in a completed transaction).